Around the Clock Support for Every Need
Team One's Call Center delivers specialized customer service 24/7. Our Service Representatives and Claim Intake Specialists are trained to meet your specific requirements with professionalism and care.
Team One's Call Center delivers specialized customer service 24/7. Our Service Representatives and Claim Intake Specialists are trained to meet your specific requirements with professionalism and care.
Whether it's handling general inquiries or processing First Notice of Loss (FNOL) reports, Our Call Center is equipped to manage and direct any volume of traffic. Spread across three locations in Texas, our infrastructure is designed to scale seamlessly and accommodate any surge in calls. We make sure your company maintains continuity and excellence in customer service — even during peak periods.
Our track record speaks volumes about our capability and resilience. During the critical first two weeks of Hurricanes Florence and Michael, our call center successfully fielded over 14,000 calls, showcasing our ability to handle extreme volumes of traffic with efficiency and composure.
Our commitment to delivering specialized, round-the-clock service ensures that your customers always have the support they need. With Team One, you're not just getting a call center — you're getting a dedicated partner in managing your customer interactions effectively and compassionately.
