Call Center Services

Call Center Servies
Our call center provides 24/7 specialized customer service for any situation your company may need. Our Service Reps and Claim Intake specialists are trained to your specific needs and deliver customer satisfaction every time. From general messages to FNOL’s, Team One’s Call Center can manage and direct any amount of traffic. With three (3) locations in Texas, we can ramp up to any amount of calls your company may experience. During Florence and Michael, we fielded over 14,000 calls within the first two weeks of each event.

Call today for pricing and review.
Overview
  • First Notice of Loss
  • General After Hours
  • Phone Rotation during busy days
  • Weekend and Holiday
  • Catastrophe Roll Over
  • Customized Script
  • Integration into Claims Portal
  • Claims Automation